Got a Kinetico, Culligan, Pelican, RainSoft, or any other water system that needs filter changes, repair, or honest diagnosis? We service every major brand across Palm Beach County. Flat-rate pricing, no upsell pressure.
We'll text or call within the hour during business hours.
If your original installer is hard to reach, charges $200 for a 10-minute filter change, or keeps trying to sell you a "system upgrade" every visit — you're not alone. Most water companies treat service as a profit center to push new sales.
We do it differently. We service whatever brand you have. We give honest diagnostics — if the unit is fine and you just need salt, we'll say that. If it's truly broken and not worth fixing, we'll tell you that too instead of selling you a repair that won't last.
Most major brands push you to use their authorized dealers for service. Sometimes that's appropriate (warranty work). Often it's just lock-in. Here's how independent service compares:
| Brand-Authorized Dealer | Independent (Us) | |
|---|---|---|
| Service call fee | $150-250 trip charge + $95+/hr labor + parts markup | $95 flat — credited toward repair if you proceed |
| Parts cost | Brand-only OEM at 2-3x markup | OEM or compatible — your choice, transparent pricing |
| Repair vs. replace pressure | Often pushed to "upgrade" rather than repair | We fix what's fixable and tell you honestly when it's not |
| Scheduling speed | Often 1-2 week wait for non-warranty work | Most calls within 24-48 hours, emergencies same-day |
| Brands serviced | Only their own brand | All major brands — Kinetico, Culligan, Pelican, RainSoft, more |
| If you sell the house | Service contract often non-transferable | Buyer can just call us — no contracts to transfer |
Describe the issue or just say "my softener isn't working." We respond fast.
We tell you the diagnostic + likely repair cost before scheduling. No surprises.
Most calls within 24-48 hours. Emergency? We try same-day.
We test the system before we leave. If it's not working right, we don't bill it as done.
If service isn't enough, sometimes replacement is the right call.
Call us or fill out the form. Tell us what's wrong (or just "it's broken"). We give you a flat-rate quote and get you on the schedule.